CX Lending LLC ("we," "us," or "our") operates Lendari (the "Service"), a SaaS platform for SBA 7(a) loan document management. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Service.
By using Lendari, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Service.
We collect information you voluntarily provide when using the Service:
We automatically collect certain information when you use the Service:
We may receive information from third parties:
We use your information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Provide and maintain the Service | Contract performance |
| Process payments and subscriptions | Contract performance |
| Send transactional emails (receipts, password resets) | Contract performance |
| Provide customer support | Contract performance |
| Send product updates and announcements | Legitimate interest |
| Improve and optimize the Service | Legitimate interest |
| Detect and prevent fraud or abuse | Legitimate interest |
| Comply with legal obligations | Legal obligation |
We do not sell your personal information. We share your information only in the following circumstances:
We share information with third-party service providers who help us operate the Service:
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
If you use team features, certain information is shared with your team:
We may disclose your information if required by law or in response to valid legal requests (subpoenas, court orders, government demands).
If CX Lending LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Your data is stored on servers located in the United States. By using the Service, you consent to the transfer of your data to the United States.
We implement industry-standard security measures to protect your data:
We retain your data for as long as your account is active or as needed to provide the Service. Specifically:
You have the following rights regarding your personal information:
You can access most of your personal information directly in the Service through your account settings and deal records.
You can update your account information at any time through your account settings.
You can request deletion of your account and associated data by contacting us at admin@lendari.io. Note that some information may be retained for legal compliance.
You can export your deal data at any time using the export features in the Service.
You can opt out of marketing communications by clicking "unsubscribe" in any marketing email or by updating your notification preferences.
California residents have additional rights under the CCPA, including the right to know what personal information we collect and the right to request deletion. We do not sell personal information.
We use cookies and similar technologies for the following purposes:
Most browsers allow you to control cookies through settings. Note that disabling essential cookies may prevent you from using the Service.
We do not currently respond to "Do Not Track" browser signals, as there is no industry standard for this feature.
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Our key third-party service providers and their privacy policies:
The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
If you are accessing the Service from outside the United States, your data will be transferred to and processed in the United States. By using the Service, you consent to this transfer.
We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
We may update this Privacy Policy from time to time. We will notify you of material changes by:
Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
We will respond to privacy-related inquiries within 30 days.
This Privacy Policy was last updated on January 21, 2026. Previous versions are available upon request.