Lendari Terms of Service

v2 · pre-counsel review. These terms reflect Lendari as it operates today (invite-only broker workspace, included with Lords of Lending membership; not sold separately) and remain subject to qualified legal counsel review prior to general availability. CX Lending LLC engages counsel before onboarding any borrower whose loan you intend to submit to a lender. Contact team@lordsoflending.com with any questions.

1. Acceptance of Terms

By creating an account, signing in via Google or another identity provider, or otherwise using Lendari (the "Service"), you agree to these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, do not use the Service. The Service is operated by CX Lending LLC d/b/a Lords of Lending ("Lendari," "we," "us"), a North Carolina limited liability company.

2. Eligibility

You must be at least eighteen (18) years old and capable of forming a binding contract under U.S. law to use the Service. By using the Service, you represent that you meet this requirement and are not barred from receiving services under U.S. or other applicable law.

3. Account types and how the Service works

Brokers

The Service is included with an active membership at our sister property, Lords of Lending LLC ("Lords of Lending" or "LoL"), available at learn.lordsoflending.com. Lendari does not separately bill brokers. Your access to Lendari requires your Lords of Lending membership to remain in good standing. If your membership lapses or is cancelled, your access to Lendari is suspended automatically.

Lendari is a workflow tool. We are not a lender, an SBA-approved packager, an underwriter, or a broker-dealer. We do not approve, decline, fund, service, or guarantee any loan. You are solely responsible for the accuracy of the information you place in the Service and for the relationships you maintain with your borrowers and with lenders.

Borrowers

If you are a borrower, you accessed Lendari through an application link sent to you by an SBA broker. The Service helps you complete an SBA 7(a) loan application and track the document checklist your broker prepared for you. Lendari does not lend you money, evaluate your application, or guarantee that any lender will approve your loan. The broker named on your application is responsible for evaluating your file, working with lenders on your behalf, and otherwise servicing your relationship.

4. What Lendari does NOT do

To set expectations clearly:

• We are not a lender. We do not extend credit, commit to lend, guarantee approval, or set loan pricing.
• We do not pull credit reports. All credit information in the Service is self-reported. Brokers who pull credit reports do so outside the Service and are responsible for FCRA compliance.
• We do not verify income, employment, identity, or collateral. Information provided by borrowers and brokers is taken as stated.
• We do not store underwriting documents. Document files are uploaded directly to the broker's chosen third-party storage (e.g., Box, Dropbox, ShareFile, Google Drive) using a link the broker configures.
• We do not provide legal, tax, or investment advice.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose, including any violation of fair-lending laws (ECOA, Fair Housing Act, applicable state laws), GLBA, RESPA, or anti-money-laundering regulations.
• Submit false, misleading, or fraudulent information to the Service or to any lender or counterparty in connection with information that originated in the Service.
• Upload or transmit any content that infringes another party's intellectual property, privacy, or other rights.
• Reverse engineer, decompile, scrape, or otherwise attempt to extract the Service's source code, algorithms, or stored data beyond your own.
• Probe, scan, or test the vulnerability of the Service or attempt to bypass authentication or rate limits.
• Use the Service to send unsolicited messages, harass any person, or impersonate any person or entity.
• Resell, white-label, or sublicense the Service to third parties without our written agreement.

6. Borrower data — broker responsibilities

When you use the Service as a broker, you are the "data controller" of your borrowers' personal and financial information and Lendari is your "data processor." You represent and warrant that:

• You have the legal authority to collect, use, and share each borrower's information for the purposes you use the Service, and you have obtained the borrower's informed consent (the consent prompt at the borrower's first submission satisfies this for information collected through the Service).
• You will use borrower information only to evaluate, package, and submit the borrower's loan request, to communicate with the borrower, and for related lawful purposes.
• You will not sell borrower information, market unrelated products to the borrower without separate consent, or share information beyond what the consent permits.
• You will honor borrower deletion requests in compliance with applicable law and our deletion procedures.
• You take reasonable security measures to protect borrower information that you download, copy, or send outside the Service.

7. AI features

Lendari uses artificial intelligence to generate credit memos, business descriptions, document checklists, and similar content from the information you supply. AI output may be incomplete, inaccurate, or misleading and must be reviewed by a qualified human before use. We disclaim any warranty as to the accuracy, completeness, or fitness for any particular purpose of AI output. You are responsible for verifying AI output before relying on it for any underwriting, marketing, or business decision.

8. Intellectual property

The Service, including all software, design, content, and trademarks (other than your own data), is the property of CX Lending LLC and is protected by U.S. and international copyright, trademark, and other laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. Nothing in these Terms transfers any intellectual property rights to you.

You retain ownership of the data you submit to the Service. You grant us a worldwide, royalty-free, non-exclusive license to host, copy, transmit, display, and process your data as needed to operate, improve, and support the Service, and (in de-identified, aggregated form) to improve our AI features.

9. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranty of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

10. Limitation of liability

To the maximum extent permitted by law, in no event shall CX Lending LLC or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation lost profits, lost revenue, or lost data, arising out of or in connection with your use of the Service. Our total cumulative liability for any claim arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amounts you paid us in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100). Some jurisdictions do not allow the exclusion or limitation of certain damages, so this limitation may not apply to you in full.

11. Indemnification

You agree to indemnify, defend, and hold harmless CX Lending LLC, its affiliates (including Lords of Lending), and their officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any law or regulation, including fair-lending, privacy, and consumer-protection laws; (d) your handling of borrower information; or (e) any content or information you submit to or through the Service.

12. Termination

You may terminate your account at any time by emailing team@lordsoflending.com. We may suspend or terminate your access at any time, with or without notice, if we believe you have violated these Terms, your Lords of Lending membership lapses or is cancelled, or for any other reason in our reasonable discretion. Upon termination, provisions intended to survive (e.g., disclaimers, limitations of liability, indemnification, and governing law) will survive.

13. Changes to these Terms

We may update these Terms from time to time. The version label at the top of this page reflects the current version. If we make material changes, we will notify you by email and require re-acceptance before you continue using the Service.

14. Governing law and dispute resolution

These Terms are governed by the laws of the State of North Carolina, USA, without regard to its conflict-of- law principles. You and we agree that any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in North Carolina, and you consent to the personal jurisdiction and venue of those courts.

15. Miscellaneous

• Entire agreement: These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service.
• Severability: If any provision is held unenforceable, the remaining provisions will remain in full force.
• No waiver: Our failure to enforce any right is not a waiver of that right.
• Assignment: You may not assign your rights under these Terms without our written consent. We may assign our rights to an affiliate or in connection with a merger, acquisition, or asset sale.
• Force majeure: Neither party is liable for failure to perform due to events beyond its reasonable control.
• Electronic signatures: You agree that your electronic acceptance of these Terms constitutes your signature under the federal ESIGN Act and applicable state law (UETA).

16. Contact

See also: Privacy Policy